May 18, 2024  
2020-2021 Catalog 
2020-2021 Catalog [ARCHIVED CATALOG]

Customer Service Microcredential

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Program Description

The microcredential in Customer Service, with a focus on hospitality, developed with local community partnership, consists of five courses within the AAS in Business and Entrepreneurial Studies degree program:

BUS 161   Principles of Management OR BUS 115  Entrepreneurship

BUS 171   Computer Applications in Business (Microsoft Office) OR BUS 102  Business Math

BUS 104   Business Communication

BUS 270   Special Topics in Business: Customer Service

BUS 293   Business Internship


This microcredential, earned after student demonstration of proficiency in customer service
skills, recognizes the achievement of competencies that have validity with employers. It is not
registered with the State Education Department, but serves as institutionally recognized
portable evidence of student mastery of these competencies and skills.





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