Program Description
The Microcredential in Customer Service, with a focus on hospitality, developed with local community partnership, consists of five courses within the AAS in Business and Entrepreneurial Studies degree program:
BUS 161 Principles of Management OR BUS 115 Entrepreneurship
BUS 171 Computer Applications in Business OR BUS 102 Business Math
BUS 104 Business Communication
BUS 270 Special Topics in Business: Customer Service
BUS 293 Business Internship
This microcredential, earned after student demonstration of proficiency in customer service skills, recognizes the achievement of competencies that have validity with employers.
Developmental Assistance Available
For students who do not meet basic reading and math requirements or who have other learning issues, extra assistance is readily available through SUNY Ulster’s Center for Academic Planning and Support (CAPS), the Patrik Math Center, the Literacy Lab, and peer and professional tutors.
For More Information
For more information contact Enrollment and Success Center at 845-687-5022 or the Business & Professional Studies Department at 845-687-5194.
