COM 123 - Resolving Conflict Through Communication 3 cr.

Focus is on understanding and constructively dealing with conflict as it manifests itself in various settings. Students examine their own attitudes and values regarding conflict. Through experiential learning, including structured activities such as record‐keeping, role play, and processing, students examine the rationale for conflict resolution and learn a variety of approaches and skills for dealing with those conflicts. Emphasis is placed on effective communication. ENG 101. fall 2014, fall 2015